Supply Chain Management

The TOA CORPORATION Group has formulated Supply Chain Action Policy to fulfill its social responsibilities with its business partners by promoting initiatives such as legal compliance throughout the supply chain, respect for human rights, ensuring occupational safety and health, and preserving the global environment.

Supply Chain Action Policy

Building partnerships with business partners and increasing trust in the construction industry are crucial to fulfilling social responsibility throughout the supply chain with the globalization of supply chains, as well as promoting initiatives by the TOA CORPORATION Group.

1. Compliance with Laws, Regulations and Global Social Norms

We and our group companies will comply with laws, regulations, and global social norms not only within the TOA CORPORATION Group, but also throughout the entire supply chain.

2. Respect for human rights

Supports international human rights norms such as the International Bill of Human Rights and the International Labor Organization (ILO) Declaration on Fundamental Principles and Rights at Work, and respect the human rights of workers.

3. Safety and health in the workplace

Maintain a safe and hygienic work environment for workers, paying attention to relevant laws, regulations, and ILO health and safety guidelines.

4. Conservation of the global environment

Aware of the global environmental issues such as climate change and environmental pollution, and conduct our business activities with consideration for local environmental issues related to our supply chain.

5. Fair Business Dealings and Prevention of Discrimination

Comply with all laws and regulations and the spirit of the law, and conduct fair and honest corporate activities based on social common sense.

6. Ensuring quality and safety

Ensure the safety and quality of our products and services, thoroughly implement the the Plan-Do-Check-Action (PDCA) cycle by building an appropriate management system ,and provide accurate information.

7. Enhancement information security

Prevent leaks of confidential and personal information and enhance information security.

8. Business continuity plan

Prepare resumes, business activities as soon as possible in the event that the Toa Corporation Group or its business partners are affected by a large-scale natural disaster or other calamity.

Supply chain code of conduct

The purpose of the Toa Corporation Group Supply Chain Action Guidelines is to encourage the Toa Corporation Group and its business partners cooperate to fulfill our social responsibility by promoting compliance with laws and regulations throughout the supply chain, respecting for human rights, preserving the global environment, and ensuring occupational safety and health.

1. Compliance with Laws, Regulations and Global Social Norms

Comply with all applicable laws and regulations, their spirit, international codes of conduct, and social norms in conducting our business activities in each country and region, and will practice fair and honest corporate activities based on social common sense.

2. Respect for human rights

(1) Prohibiting discrimination and inhumane treatment
  • Prohibit discrimination based on gender, age, nationality, race, ethnicity, religion, social status, disability, sexual orientation, gender identity.
  • Respect the human rights of workers and prohibit inhumane treatment such as mental and physical abuse, coercion, and harassment, as well as any acts that may lead to such abuse.
(2) Prohibiting forced labor and child labor
  • Prohibit the use of forced, bonded, or coerced slave labor is prohibited.
  • Prohibit children under the minimum working age, and give consideration to appropriate working hours and working environment for young workers under the age of 18.
(3) Appropriate working hours, wages and allowances.
  • Properly manage workers' working hours and holidays, taking into consideration the laws and regulations of the region where the workers work and international standards.
  • Commit to complying with all applicable laws and regulations in the compensation paid to workers and to paying a living wage.
(4) Freedom of association and right to collective bargaining
  • Respect the right of workers to organize and bargain collectively.

3. Safety and health in the working environment

(1) Occupational safety and health
  • Identify and assess risks in the working environment to occupational safety and implement safety measures for workers.
  • Provide necessary treatment for industrial accidents and illnesses,and implement corrective measures such as investigating the causes of accidents, countermeasures, and prevention.
(2) Emergency response
  • Assuming emergencies such as disasters and accidents that impair worker safety, create emergency response procedures to minimize damage to workers and assets, install necessary equipment, and provide training on disaster response.
(3) Worker Health Management
  • Ensure a safe and hygienic work environment for workers, promote their health through health checkups and other measures, and strive to prevent occupational diseases.

4. Preservation of the global environment

(1) Compliance with Laws and Regulations, reduction of environmental impact
  • Comply with all relevant laws and regulations, reduce environmental impact and prevent environmental pollution by minimizing environmental emissions, and monitor the environment appropriately.
(2) Energy conservation, use of renewable energy, and reduction of greenhouse gas emissions
  • Contribute to the realization of a decarbonized society by working to minimize greenhouse gas emissions through more efficient energy use and the use of renewable energy.
(3) Resource conservation and waste management
  • Promote sustainable use of resources such as water and natural resources under appropriate management and through efficiency, giving consideration to local environmental issues related to our business activities. Strive to reduce waste generated by our business activities and comply with the laws and regulations of the location of our business when disposing of waste.
(4) Environmentally friendly procurement and construction methods
  • Procure materials and equipment with minimal environmental impact and promote environmentally friendly construction methods.
  • Respect the United Nations Joint Statement on Prevention of Deforestation, aim to achieve zero deforestation in timber procurement and promote timber procurement that has been evaluated for legality and sustainability.
(5) Conserve biodiversity
  • Examine the impact of our business activities on biodiversity through our supply chain and work to conserve and sustainably use biodiversity.

5. Fair Business Dealings

(1) Promotion of fair business dealings
  • Comply with laws and regulations regarding fair dealing, and promote transparent free competition and appropriate transactions.
  • All employees will conduct business with the highest ethical standards.
(2) Prevention of bribery and corruption
  • Work to prevent of all forms of corruption, including extortion, collusion, and bribery
(3) Isolation with anti-social forces
  • Isolate any and all relationships with anti-social forces that pose a threat to the order and safety of society.
(4) Protect intellectual property rights
  • Respect intellectual property rights including the intellectual property of third parties such as customers and suppliers, and appropriately manage and protect the information in the course of our business activities.
(5) Protection of Whistleblowers
  • Ensure the confidentiality of information reported by stakeholders, including employees of the Toa Corporation Group and its suppliers, as well as the anonymity of whistleblowers, and protect them from unfavorable treatment, such as retaliatory actions.

6. Ensuring quality and safety

Ensure the quality and safety of the products and services and provide accurate information. Comply with all applicable laws, regulations, and customer requirements regarding the quality of products and services.

7. Enhancing information security

Protection against cyber-attacks, comply with relevant laws and regulations, prevent the leakage of confidential information received from customers and third parties, and appropriately manage and protect all personal information of suppliers, customers, employees, and others.

8. Business continuity plan

Identify and evaluate risks that the impede business continuity, such as large-scale natural disasters, and prepare necessary measures in advance after close investigating the impact on business, and formulate a business continuity plan (BCP) to ensure that business activities can resume as soon as possible in the event of a disaster.